Irreplaceable?

As I have said before, artificial intelligence is a great opportunity for the improvement of human life. But the potential of this technology also represents a threat for our jobs and professional development because it just might surpass our capabilities until the point in which they are suitable to replace us in the work place. This thesis is considered unproven by some, and completely belivable by others. But to put it into perspective, I will then expose some of the roles that are being often occupied by artificial intelligence (and which can be soon fully occupied if technology keeps to improve).

  1. Finance Analyst
    A recent Ohio University infographic presents AI’s handling of financial analytics in the near future. This prediction was made by taking into account programs capable of financing activities such as Google Analytics, which are able to read monetary results and relate them to specific and proper business decisions that aim to a firm’s profitability. We may live long enough to see AI having a unique, in depth understanding of individual financial crises, replacing human beings in crucial steps to monetary redemption. Bad news for financial analysts.
  2. Help Desk
    AI is already being used in online help centers. If you have any doubts about a product or service offered, you may have the chance to act direct questions into a chat or an exchange-voice system (which is similar to a call) and have an answer or a solution. However, this programs are tied to a protocol and a rather basic way of interacting so if the question or problem exposed is really specific and/or unique, you may end up calling to a branch and communicating with a real human being. In despite of all, technology is always improving and this is a sign of a possible total replacement of humans.
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  3. Market Research
    Marketing is one of the most notable field for Artificial Intelligence occupancy. With the data of previous consumer trends, the results of marketing campaigns, and the actual figures of demand for similar past products, AI may have the key of deciding the next most effective marketing strategy. AI’s ability to learn and lack of human fatigue may give it a better data-based assumption and in an ongoing basis. But what defines the danger of this is the salary expense of businesses: An employee will always have the guts to ignore a number if he or she feels that other action is the proper choice to maximize earnings, but paying these great minds is expensive and the spend-to-earnings ratio ends up being favorable for exact AI rather than for creative humans.
  4. Trend Prediction
    This would be some kind of fantasy for any company, but there is a chance of not wasting a research budged and actually predict a trend in your market of interest. Trend analysis leads to trend prediction with AI, perfect input for perfect output with no inconvenient. All data is compiled at once and analyzed when wanted to ultimately provide users the most logical solution.

So, now you can take your own posture on the subject and act upon it. Personally, I think this situation will be problematic but technology advances must be encouraged for greater goods. For now, we may show to the job market how our human faculties are just irreplaceable.

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